Shipping Policy
Thank you for choosing Industry Selection. We are committed to delivering your equipment and tools reliably and on time, with a shipping process designed to keep things simple, secure, and transparent.
Shipping Costs
We offer free shipping within the United States on all orders—no hidden fees, no surprises.
Order Cut-Off Time
Orders placed by 6:00 PM EST (Monday through Friday) will begin processing the same or next business day.
Processing Time
Orders are typically processed within 1–2 business days. Once processed, items are promptly handed over to our logistics partners for delivery.
Estimated Delivery Time
Orders generally arrive within 4–7 business days, depending on location and shipping method.
Shipping Methods
Most orders are delivered via third-party freight carriers using large commercial trucks. For freight shipments, a delivery appointment will be arranged directly with you for curbside delivery. Please ensure your phone number is accurate at checkout, as it is required to schedule delivery.
Order Confirmation & Tracking
Once your order is placed, you will receive an email confirmation.
As soon as your order ships, you will receive another email with tracking details, including a direct link to monitor the progress of your shipment in real time.
Changing Your Shipping Address
Need to update your delivery address? Please contact us at support@industryselection.com within 24 hours of placing your order. Address changes requested after this window may not be possible if your item has already been shipped.
Order Cancellations
You may cancel your order anytime before it ships for a full refund. If your order has already been dispatched, our standard return policy will apply. Please refer to our Refund Policy for further details.
Damaged or Incorrect Orders
Please inspect your delivery as soon as it arrives. If you receive a damaged, defective, or incorrect item, contact us immediately at support@industryselection.com. We’ll arrange for a quick resolution, including return shipping and replacement or refund at no additional cost to you.
Need Help?
Our team is here to make your experience seamless. For any shipping-related questions or concerns, please contact:
Industry Selection
Phone: (888) 898-3609
Email: support@industryselection.com
Address: 254 Chapman Rd, Ste 208 #22875, Newark, DE, 19702, US.